The finish laser would not stay connected with reflector. It would be lined up "green" then disconnect and/or not be triggered. After trouble shooting for over 20 minutes, I switched reflector and then it was working better. Would bigger reflectors be better? It was a pretty sunny day.
Thanks for the info here Bob, what was the approximate distance between the laser and reflector? We do not advise having them further than 6 ft (about a wingspan) away from each other while outdoors in the sun.
I had trouble today as well. First time using. My finish laser kept disconnecting. It worked better when I switched reflector. Could I have a bad deflector?
How tall do the lasers need to be set up to detect RFID bands? I am worried about them tipping over in light wind.
Hey Bob, the RFID bands are just for identifying athletes, the gate setup has no impact on that. When you say disconnecting do you mean Bluetooth connection or it not tripping? Either way, it should be a simple tweak to fix it. Give us a call when you have it setup. 844-443-2747
Hello! Make sure you are hitting the shaded side of the athlete (laser facing the sun), and that the laser and reflector are no more than 6 ft away. If you are doing these things, give us a call to troubleshoot. 844-444-2747
Two lane widths. I will try to make sure it is close and under 6 feet.
Thanks for clarifying on the RFID setup.
The finish laser would not stay connected with reflector. It would be lined up "green" then disconnect and/or not be triggered. After trouble shooting for over 20 minutes, I switched reflector and then it was working better. Would bigger reflectors be better? It was a pretty sunny day.
I had trouble today as well. First time using. My finish laser kept disconnecting. It worked better when I switched reflector. Could I have a bad deflector?
How tall do the lasers need to be set up to detect RFID bands? I am worried about them tipping over in light wind.
Thanks
Hello! Make sure you are hitting the shaded side of the athlete (laser facing the sun), and that the laser and reflector are no more than 6 ft away. If you are doing these things, give us a call to troubleshoot. 844-444-2747