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    edburke1989
    Feb 26

    Dash

    in Dashr 2.0 - Equipment

    Lasers are connecting but Go won’t appear on screen. Have tried on numerous phones

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    dashrteam
    Mar 03

    Sorry for the delay in our response! Could be a couple things, if QuickRun is on - blocking the laser (LED going red on the laser) for ~3 sec you should get a Go! message. With QuickRun off (QuickRun toggle located in settings) you will get Set and Reset buttons on the screen. Press the Set button once the athlete is in the start laser to get the Go! message. If you are doing this, please give us a call while you have your lasers set-up and we will figure it out with you. 844-443-2747

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