We have just purchased a dashr blue 2 gate system, I had set it up for 40 yard dash in a sunny day about 85 degrees with a breeze... The shades were on the lasers, and our test runs were fine. But out of 100 athletes running that day only 3 did the timer work for... It would disconnect from the finish laser, wouldn't time, or it would give false readings ( nobody running the forty in 3.7 seconds). This system is brand new, if it can only be successfully used indoors your customers should be made aware!
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To see this working, head to your live site.
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Hey Coach! Sorry to hear that you were having issues outside. A lot of additional elements come into play outdoors - sun, heat, wind, and the phone/tablet you are using. The system is designed to work both indoors and out, and all of these elements can easily be accounted for if they are causing a problem.
Check out our tips for outdoor operation to make sure set-up is correct and please reach out to us via phone (844-443-2747) or email (info@dashrsystems.com) to troubleshoot.
A time of 3.7 sec would mean that the stop laser tripped before the athlete got to it. So something caused the laser to go off of the reflector, likely wind. Drop a water bottle in the base of the tripod on a breezy day.